Hospitality & Leisure Business Rates Review

If you operate a hotel, pub, restaurant, gym or leisure facility, your rateable value may not reflect current trading conditions.

Hospitality properties are highly sensitive to changes in turnover, rental evidence and local competition. Valuations often rely on historic trading data that may no longer reflect achievable rental levels.

Use our free eligibility check to see whether your premises may qualify for further review.

Start Free Hospitality Check

Handled by specialist UK rating surveyorsHow the eligibility check works

Why Hospitality & Leisure Properties Are Frequently Over-Assessed

Hospitality and leisure assets are among the most volatile commercial sectors in the UK.

Factors that can impact rateable values include:

  • Reduced occupancy levels in hotels
  • Changing pub and restaurant trading performance
  • Increased competition in local markets
  • New leisure operators entering the area
  • Shifts in consumer behaviour
  • Rental incentives not reflected in historic data

If your rateable value was based on historic trading evidence, it may no longer reflect current market conditions. Even modest adjustments can produce meaningful savings over several years.

Hospitality and leisure properties may be assessed using rental or trading-based approaches depending on property type. Because valuation methods vary across the sector, it is helpful to understand how hospitality rateable values are determined and what evidence underpins them.

For the basics first, see what your rateable value represents.

What Types of Hospitality & Leisure Premises Can Be Reviewed?

We commonly see reviews requested for: Hotels and guest houses, Public houses and bars, Restaurants and cafés, Nightclubs and entertainment venues, Gyms and fitness centres, Leisure parks, Cinemas and bowling centres, Children’s activity centres.

Whether you operate a single site or multiple hospitality properties, a review may be appropriate.

How Much Could A Hospitality Business Rates Reduction Be Worth?

Reductions vary depending on property size, turnover evidence and location. Where a rateable value exceeds current market evidence, a reduction could: Lower ongoing annual business rates, Improve cash flow, Reduce cumulative rates exposure across multiple sites.

In some cases, hospitality reductions can equate to several thousand pounds per year, depending on property type and trading profile.

Signs Your Hospitality Property May Be Over-Assessed

You may want to investigate further if:

  • Trading levels have fallen materially.
  • Occupancy rates have declined.
  • Nearby competitors have closed.
  • Rental terms have softened.
  • Incentives were offered at lease renewal.
  • Your property has changed operational format.

Even small valuation adjustments to rateable value can produce meaningful long-term savings over time.

What Happens After You Submit A Hospitality Review?

If the initial check suggests there may be grounds for review:

  1. Property details are assessed by an independent specialist.
  2. Trading evidence and rental comparables are reviewed, depending on how your property was assessed.
  3. If appropriate, a formal challenge may be submitted.
  4. Fees are typically contingent on a successful outcome.

There is no obligation to proceed following the initial assessment.

For full details, see: What Happens Next

Multi-site Hospitality & Leisure Portfolios

If you operate multiple pubs, hotels or leisure sites, a structured portfolio review can identify opportunities across several locations simultaneously.

Co-ordinated multi-site reviews can: Compare trading-based assessments across the group, Reduce cumulative rates exposure, Prioritise the sites where trading has moved furthest from the valuation date.

See our Business Rates Portfolio Review page for more information.

Frequently asked questions

Is it worth appealing business rates for a hotel or pub?

Worth investigating where occupancy or trading levels have declined since the April 2024 valuation date, nearby competitors have closed, or lease terms have softened. Rateable value changes at the 2026 revaluation varied widely by sector and location (across England, from +10.0% for retail to +28.5% for other commercial property), so it is worth checking how your own assessment compares.

Can a hospitality appeal increase my business rates?

Rarely, and the risk is different from other sectors. Larger pubs, hotels and leisure properties are often valued on trading-based methods rather than rent, so a Check can surface an under-assessment where trading has improved since the April 2024 valuation date or the trading level assumed in your assessment sits below what the business actually achieves. A preliminary review of your trading position flags this before anything is submitted.

Do hospitality appeals require trading accounts?

Not for the initial free eligibility check. For a formal Challenge, trading accounts become relevant where the property is valued using turnover-based or receipts-and-expenditure methods (common for hotels and larger leisure facilities) rather than standard rental comparison — a specialist can confirm which valuation method applies to your property type.

How much could a hospitality rates reduction save?

It varies significantly by property type, size and trading profile, but hospitality reductions can equate to several thousand pounds a year, plus a potential backdated refund to 1 April 2026. The free eligibility checker gives an indicative range specific to your property.